Refund Policy

At Shop Online Course, we aim to deliver high-quality digital courses and learning resources. Since our products are digital and accessible immediately after purchase, refunds are limited and governed strictly by the policy below.

By purchasing from shoponlinecourse.com, you agree to this Refund Policy.

1. Eligibility for Refunds

Refund requests may be considered only if all the following conditions are met:

The request is made within 7 days of purchase
The course or product has not been extensively accessed, consumed, or completed
No substantial portion of paid content has been downloaded, watched, or used

Once a digital product or course is accessed beyond a basic level, it is considered fully delivered, and no refund will be issued.

2. Non-Refundable Items

The following items are strictly non-refundable:

Downloaded digital products (ebooks, PDFs, templates, tools, recordings, resources)
Discounted or promotional purchases, including bundles and limited-time offers
Lifetime access courses once accessed
Live workshops, sessions, or recorded replays
Purchases made due to misunderstanding or failure to read product details

No exceptions.

3. Refund Request Process

To request a refund:

Email us at info@shoponlinecourse.com
Include your order ID, registered email address, and reason for the request

If approved after internal review, the refund will be processed to the original payment method within 7–10 business days, depending on your bank or payment gateway.

Approval is not automatic.

4. Course Substitution (If Refund Is Not Applicable)

If you are not eligible for a refund, you may request a one-time course substitution, subject to approval.

Conditions:

Request must be made within 7 days of purchase
Replacement course must be of equal or lower value
Substitution is allowed only once per order
Any price difference will not be refunded

5. Changes to This Policy

Shop Online Course reserves the right to modify or update this Refund Policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.

6. Contact Information

For refund-related questions, contact:

Shop Online Course
📧 Email: info@shoponlinecourse.com
🌐 Website: https://shoponlinecourse.com/